Abuse, Neglect & Exploitation

The law requires that you report suspected abuse, neglect, or exploitation, including unapproved use of restraints or isolation that is committed by a provider.

Call 911 for life-threatening or emergency situations.

Report to the Department of Family and Protective Services (DFPS) by calling 1-800-647-7418 if the person being abused, neglected, or exploited lives in or receives services from a:

  • Nursing facility
  • Assisted living facility
  • Adult day care center
  • Licensed adult foster care provider
  • Home and Community Support Services Agency (HCSSA) or Home Health Agency. Suspected abuse, neglect or exploitation by a HCSSA must also be reported to the Department of Family and Protective Services (DFPS).

Report all other suspected abuse, neglect, or exploitation to DFPS by calling 1-800-252-5400.

Report electronically (non-emergency)  This is a secure website. You will need to create a password-protected account and profile. 

Helpful information for filing a report When reporting abuse, neglect, or exploitation, it is helpful to have the names, ages, addresses, and phone numbers of everyone involved.