Value-Added Services for HEALTHfirst

Parkland Community Health Plan has developed several value-added services and extra benefits to provide our members with the best healthcare experience possible.

Click Here for Spanish PDF

You can talk to a nurse 24 hours a day, 7 days a week. The nurse can help you with questions or help you decide what to do about your health needs. Call your doctor first with any questions or concerns about your health care needs.  Please call the toll-free nurse line number on your ID card.

Members ages 3 to 19 can get one sports physical exam per school year. This is a different exam from the Well-Child Exam.

Parkland Healthfirst members can get a cell phone at no cost through the Lifeline program. Plan options include data, talk, and text. Those who qualify can apply here.

We provide services to help women stay healthy at all times, especially during pregnancy. Our programs will help you stay healthy throughout your pregnancy and get the health care services you need.

  • Members can access prenatal classes at no cost to you by calling the Parkland Community Health Plan Member Services hotline at 1-888-672-2277 (Parkland HEALTHfirst Medicaid) to get a list of locations for the classes at Parkland Health & Hospital System.  Members electing to go elsewhere for prenatal classes at her own expense can obtain a list of health plan approved prenatal classes by calling the Member Services hotline. 

  • $25 gift card annually for pregnant members who receive the flu shot during their pregnancy.

  • $40 gift card annually for completion of prenatal checkup within the 1st trimester or within 42 days of joining the Parkland Community Health Plan

  • $60 gift card annually for members who receive their postpartum checkup within 21-56 days of delivery, while in Parkland Community Health Plan
  • Parkland HEALTHfirst members ages 6 to 18 can join the Boys and Girls Club of Greater Dallas.

  • $25 gift card annually with a confirmed membership to a Boys & Girls Club or YMCA that promotes healthy lifestyles, sports and physical activity, and skills for stress management. Must call Parkland Community Health Plan for additional information.
  • $20 gift card for the completion of each timely Texas Health Steps checkups/Well Child Checkup for ages 2 months; 4 months; and 6 months.

  • $25 card for the completion of each timely Texas Health Steps/Well Child Checkup for ages 9 months; 12 months; and 15 months

  • $25 gift card to members ages 12 to 18 who complete a timely Texas Health Steps checkup
  • Sign up for Parkland Community Health Plan’s Be In Control Program for educational materials for asthma and diabetes.
  • Allergy-Free Bedding: Receive an annual allergy-free pillow cover in Parkland’s Be In Control Program after 3 months of joining; Receive an annual allergy-free mattress cover after 6 months of joining.

  • $25 gift card annually for asthmatics joining the Parkland Community Health Plan’s Be In Control Program.

  • $25 gift card annually for asthmatics joining the Parkland Community Health Plan’s Be In Control Program who receive an annual flu shot during their time in the program.
  • Adult Dental Services: Up to $250, per year for dental checkups, x-rays and cleaning for members 21 and older.

  • $20 Apple or Google Play gift card for first time member joining the online Member Portal at www.parklandhmo.com. 

  • $20 gift card annually for members who complete a behavioral health follow up within 30 days after hospitalization for a behavioral health diagnosis.

  • $25 gas card for non-Medicaid purposes to new members who can provide proof of a confirmed appointment within 90 days of joining the health plan.

  • $25 gift card annually for members receiving initial medications for ADHD and who received a follow-up visit within 30 days of initiation

  • $30 gift card annually for members who complete a behavioral health follow up within 7 days after hospitalization for a behavioral health diagnosis.

  • $25 gift card annually for STAR members who follow-up with their primary care provider within 7 days of a hospital discharge

Restrictions and limitations may apply.

For more information on value-added services, see your member handbook.