Behavioral Health Services
We want you and your children to be healthy in body and in mind
Our health plan covers health for our members as a whole person. That includes help for mental health problems like depression or substance abuse. You can access mental health care on your own without a referral.
For HEALTHfirst Behavioral Health Services Hotline
(Includes mental health & substance abuse, English/Spanish/interpreter services available 24 hours/day, 7 days/week) Call 1-800-945-4644 (toll-free).
For KIDSfirst Behavioral Health Services Hotline
(Includes mental health & substance abuse, English/Spanish/interpreter services available 24 hours/day, 7 days/week)
STAR/CHIP: call Beacon at 1-800-945-4644 (toll-free)
CHIP Perinate Newborn: Call Member Services at 1-888-814-2352
For emergencies call 911 or the 24-hour Nurse Line at 1-800-357-3162 for help.
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HEALTHfirst behavioral health care services
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Behavioral health care services include:
- Finding out what you need and making a treatment plan
- Specialist care for mental illness
- Help with drug or alcohol abuse
- Help with managing your medicines
- Help if you’re in the hospital
- Help with therapy outside the hospital
- Special outpatient services
- A care manager who organizes services for you
- Mental rehabilitation services (helping you get back on your feet)
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KIDSfirst behavioral health care services
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Behavioral health care services include:
- Finding out what you or your child needs and making a treatment plan
- Specialist care for mental illness
- Help with drug or alcohol abuse
- Help managing medicines
- Help if you or your child are in the hospital
- Help with therapy outside the hospital