Behavioral Health Services

We want you and your children to be healthy in body and in mind

Our health plan covers health for our members as a whole person. That includes help for mental health problems like depression or substance abuse. You can access mental health care  on your own without a referral.

For HEALTHfirst Behavioral Health Services Hotline 
(Includes mental health & substance abuse, English/Spanish/interpreter services available 24 hours/day, 7 days/week) Call 1-800-945-4644 (toll-free).

For KIDSfirst Behavioral Health Services Hotline 
(Includes mental health & substance abuse, English/Spanish/interpreter services available 24 hours/day, 7 days/week) 

STAR/CHIP: call Beacon at 1-800-945-4644 (toll-free)
CHIP Perinate Newborn:  Call Member Services at 1-888-814-2352
For emergencies call 911 or the 24-hour Nurse Line at 1-800-357-3162 for help.

 

Visit Beacon Health Options

Behavioral health care services include:

  • Finding out what you need and making a treatment plan
  • Specialist care for mental illness
  • Help with drug or alcohol abuse
  • Help with managing your medicines
  • Help if you’re in the hospital
  • Help with therapy outside the hospital
  • Special outpatient services 
  • A care manager who organizes services for you
  • Mental rehabilitation services (helping you get back on your feet)

Behavioral health care services include:

  • Finding out what you or your child needs and making a treatment plan
  • Specialist care for mental illness
  • Help with drug or alcohol abuse
  • Help managing medicines
  • Help if you or your child are in the hospital
  • Help with therapy outside the hospital